Frequently Asked Questions
Everything you need to know about our handcrafted rim dips and more.
What is the shelf life of Gringas Rim Dips?
Our rim dips are handcrafted with fresh ingredients and typically have a shelf life of 6 to 9 months. For optimal freshness, we recommend storing them in a cool, dry place and keeping the lid tightly sealed after each use.
Do I need to refrigerate the rim dip after opening?
Refrigeration is not required, but it can help maintain the consistency and flavor profile over a longer period. If you prefer a softer texture for dipping, keeping it at room temperature is perfectly fine.
How long will it take for my order to ship?
We process all orders within 1-3 business days. Once shipped, standard delivery usually takes 3-5 business days depending on your location. You will receive a tracking number via email as soon as your package is on its way.
Are your products gluten-free and vegan?
Most of our rim dips are made with gluten-free ingredients; however, they are produced in a facility that handles wheat. Please check the specific ingredient list on each product page for detailed allergen information.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or if there is an error with your shipment, please contact us within 48 hours of delivery with a photo, and we will make it right.
Do you offer wholesale opportunities?
Yes! We love partnering with retailers and bars. If you are interested in carrying Gringas Rim Dips in your shop, please reach out to us through our contact form with your business details for wholesale pricing.